 What are the shipping rates?
Super Deals LLC automatically computes and displays USPS shipping charges (within the US only) whenever you place an item in your shopping basket. For each order placed, we charge a flat per order rate. However, we will review the total order received. If items can be combined together for shipping within the same packaging, a credit on the shipping charges will be issued. Shipping charges for international shipments vary according to country.
Additional Shipping Details
- Items are usually shipped within 48 hours after your order is placed.
- Please note our warehouses do not ship on weekends and we do not offer Saturday, Sunday or holiday delivery.
- Tracking information provided when available, usually within 24 hours of shipment.
Shipping Times
Most of our orders are shipped within 24-48 hours. Tracking information is e-mailed within 24 hours of shipment.
Most of our orders arrive within 4 business days. For larger items, Please allow up to 15 business days for your item to arrive.
We do not ship on Saturday, Sunday or holidays. Please allow an additional 24 to 48 hours for weekend orders.
Do you ship internationally?
We can ship or bill to addresses outside of the U.S. if the buyer has a Paypal account and remits payment through Paypal. Payment via Money Order is also acceptable. Due to shipper restrictions, we cannot deliver to APOs, FPOs, or U.S. Territories.
Order Tracking
Has my order shipped?
We e-mail tracking numbers on most orders usually within 24 to 48 hours of shipment. Our estimated delivery time is 4 to 10 business days following shipment.
Can I track my order?
We e-mail tracking numbers on all orders usually within 24 hours of shipment.
My order never arrived?
If you have received a tracking number and your order never arrived in accordance to the shipping carrier's estimated delivery date, please contact us at info@superdealsllc.com and we will assist you in locating your order.
If you have not received a tracking number:
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Has it been 15 business days since your order was confirmed?
NO : Please wait the 15 business day period prior to contacting us.
YES : Please contact us at info@superdealsllc.com
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An item is missing from my order?
Most of our products are shipped from a central warehouse. However, there are times that orders contain products that are shipped from multiple warehouses.
If you believe that an item is missing from your shipment:
- Please verify that the missing item is identified on the receipt located inside the shipping box. Please note, only items shipped are printed on the packing list and charged on your credit card. If an item in your order is not in stock, we will notify you via email on the backorder and we will NOT charge your credit card for that item.
- If you believe that we shipped and charged your credit card and a product is missing, please contact us immediatelyat info@superdealsllc.com.
I received a product missing parts
If you have received a product with missing parts, please contact us immediately at info@superdealsllc.com.
I received the wrong product
If you have received the wrong product, please contact us immediately at info@superdealsllc.com.
Billing & Payment
What payment methods do you offer?
- We accept PayPal or Money Order.
- Please be sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.
- We never bill for credit card service fees.
- Super Deals LLC is currently unable to process any credit cards that are issued or billed outside of the United States.
When will my credit card be charged?
If payment is processed through Paypal, your credit card will be charged immediately. Your item will ship within 24-48 hours after notification by Paypal that your payment has been received.
Do I have to pay sales tax?
We charge 4.166% sales tax for orders shipped within the State of Hawaii only. Sales tax is automatically computed at time of checkout on both product(s) and shipping costs.
I need a copy of my receipt/invoice.
Immediately after submitting your order, we display your invoice/receipt. Please print this invoice/receipt out for your records. In addition, we also e-mail you a copy of your invoice/receipt.
If you need a copy of your invoice/receipt, please contact us at info@superdealsllc.com. |
